2008年8月1日星期五

Fund holders can enjoy what services ?

At present fund management companies to strengthen customer service centre in the building, although the services vary, but investors can usually enjoy the following services:



   Telephone services: automated voice system, investors can help themselves for personal account holders and transactions, the Fund and the latest public information notice. Investors can also choose artificial services, need access to the enquiry, the Advisory, complaints, suggestions and other services.



   Automated fax, e-mail and SMS services: the former two mainly used for a longer transmission of information, such as leases, prospectuses and so on. Use e-mail, investors also get advice and answers to problems, such as customized information services. And short message services, including net short message services, advice and answers to the problem, confirm transactions and personal information such as account.



   Mail service: general fund companies will be at the end of each quarter, the end of the bill to provide services, and company performance shows that the market analysis.



   Internet service: via the Internet, fund management companies to offer greater capacity, a wider range of information. Fund investors can also learn knowledge, the site forum with others in the investment experience, or choose to automatically self-download service. Investors can also conduct complaints and suggestions. There is also the media and brochures, lectures, seminars and promotion, such as.

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